Information We Collect
During your stay with us, we may collect various types of information to enhance your experience. This includes reservation and stay preferences, such as room type and special requests. We also gather account information, including your contact details and device information, to facilitate your interactions with our services. Additionally, we may collect data related to your on-site service interactions and gameplay interactions to better understand your preferences and improve our offerings.
How We Use Your Information
The information we collect is used to deliver exceptional hospitality services tailored to your needs. By understanding your preferences, we can personalize your experience, ensuring that your stay is enjoyable and memorable. We also use this information to ensure safety and fair play within our casino, maintaining a secure environment for all guests. Furthermore, your data helps us support guest relations by allowing us to address any concerns or feedback you may have.
Cookies and Tracking Technologies
To enhance your experience on our website and during your stay, we utilize cookies and similar tracking technologies. These tools help us understand how you interact with our site, allowing us to improve our services and offerings. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect your experience on our website.
Data Protection
We take the protection of your personal information seriously. We implement various security measures to safeguard your data from unauthorized access, disclosure, or misuse. Our team regularly reviews our data protection practices to ensure they meet industry standards and best practices. While we strive to protect your information, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
Third-Party Service Providers
In order to provide you with the best possible experience, we may work with limited third-party service providers. These may include analytics and security services that help us understand and improve our operations. We ensure that these providers are bound by confidentiality agreements and only use your information for the purposes specified by us. We do not sell or rent your personal information to any third parties for marketing purposes.
Your Rights
You have rights regarding your personal information that we collect. You can request access to your data, ask for corrections, or request deletion of your information at any time. If you wish to exercise any of these rights, please contact us at [email protected]. We are committed to responding to your requests in a timely manner and ensuring that your rights are respected.
Updates to This Privacy Disclosure
We may update this privacy disclosure from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this disclosure periodically to stay informed about how we are protecting your information. Any updates will be posted on our website, and the date of the latest revision will be indicated at the top of this document.